Privacy Policy

01

Privacy Policy

• Vastu Shakti Rahasya (“we”, “us”) offers Vedic astrology, numerology, Vastu consultations, Vastu rituals and a store of gemstones, yantras and related products.
• We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it and the choices you have.
• By using our website, booking a service or placing an order, you agree to the practices described here. If you do not agree, please do not use the website.

02

Information We Collect

• Contact details: your name, email address, phone number and address.
• Birth details: your date, time and place of birth, only where you choose to provide them for astrology or numerology services.
• Booking and consultation information: your chosen service, preferred date and time, property type and size, address, and the location you set on the map.
• Order and transaction information: the products you order, delivery details, and the status and reference of your payments.
• Form submissions: anything you send us through the contact, booking or enquiry forms.
• Technical information: where applicable, your IP address, browser type, device information and website usage data.

03

How We Use Your Information

• To process your bookings and deliver consultations, readings and rituals.
• To provide astrology, numerology, Vastu and related services.
• To process orders and arrange delivery.
• To respond to your enquiries and communicate with you about bookings, orders or services.
• To improve website functionality and your experience of it.
• To keep the website secure and prevent misuse.
• To comply with applicable legal requirements.

04

Payment Information

• Payments are processed by third-party payment gateways, such as Razorpay. You enter your payment details on the gateway’s secure screen.
• We do not intentionally store your card, UPI or banking credentials on our website. We keep only the transaction references we need to confirm and record your payment, unless specifically required and securely supported by the payment provider.
• The payment provider handles your payment data under its own terms and privacy policy.

05

Cookies

• We use cookies and similar technologies to keep the website working (for example, keeping you signed in and remembering your cart), to remember preferences, to understand how the site is used, and to improve your experience.
• You can control or delete cookies in your browser settings. Blocking essential cookies may stop some features, such as sign-in, the cart and booking, from working properly.

06

Third-Party Services

• We may share information with service providers only where needed to run our services. These may include payment gateways, hosting and analytics providers, delivery partners, and map and distance services.
• Our booking page uses OpenStreetMap-based services to show the map, search addresses and calculate distance. When you search or set a location, the address or coordinates you enter are sent to those services.
• We expect these providers to handle information only for the purpose they were engaged for. Each provider’s own privacy policy applies to the data it handles.

07

Data Security

• We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
• No website or method of electronic storage is completely secure, so we cannot guarantee absolute security. Please keep your account details confidential.

08

Data Retention

• We keep personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations and for other legitimate purposes.
• When information is no longer needed, we delete it or anonymise it where reasonably possible.

09

Your Privacy Rights

• You may ask us for access to the personal information we hold about you, ask us to correct it, or ask us to delete it.
• We will consider each request in line with applicable laws and our legitimate business and legal requirements. For example, we may need to keep some transaction records. We may also ask you to verify your identity first.
• To make a request, contact us using the details in the Contact Us section below.

10

Children’s Privacy

• Our website is not intentionally designed to collect personal information from children without appropriate consent.
• If you are a parent or guardian and believe a child has given us personal information without your consent, please contact us and we will take reasonable steps to remove it.

11

External Links

• Our website may contain links to third-party websites. We do not control these sites and are not responsible for their content or privacy practices.
• Their own privacy policies govern what they collect, so we encourage you to read them.

12

Changes to This Privacy Policy

• We may update this policy from time to time. Changes are posted on this page, and the “Last updated” date shows when it last changed.
• Continued use of our website or services after an update means you accept the revised policy.

13

Contact Us

For privacy questions, or to request access, correction or deletion of your information, please contact us:

contact@vastushaktirahasya.com +91 91353 56119

Vastu Shakti Rahasya, Appa Balwant Chowk, Pune